Contact us
General Support
For general support, including questions regarding log-in, discounts, and group/coupon codes, please contact us at education@specialtyfood.com.
Technical Support
For technical support, including questions regarding audio/visual quality, please click here to fill out our technical support form. You may also contact the Classroom24-7 technical support team at 1-877-252-7711 or support@classroom24-7.com.
Hours
The Classroom24-7 technical support team is available during the following hours:
Monday-Friday: 9am-6pm EST
Weekends (email only): 9am-6pm EST
Response Times
For both general and technical support inquiries, response times are within 1 to 2 hours during normal business hours (Monday-Friday, 9am-6pm). On the weekends (Saturday and Sunday, 9am-6pm) response times are within 12 to 24 hours. Service inquires made during off hours will be responded to the next business day.
System Requirements
Specialty Food Association Learning Management System usage is only supported with the following browsers:
- Internet Explorer 10 and later
- Mozilla Firefox, latest version
- Safari, latest version
- Chrome, latest version
Specialty Food Association Learning Management System usage is supported with the following operating systems:
Microsoft Windows Vista and later
- Apple OSX 10.8 (Mountain Lion) and later
- iOS, latest version
- Android 4.4 (KitKat) and later
-
Featured Content
-
Featured
Keys to Successful Sales on Amazon with Brand Focus Digital - RECORDINGView ContentTuesday, December 1 at 1pm ET
Building a successful Amazon business can feel like a full-time job. In this webinar, Former Grocery Amazon Vendor manager, Clint George of Brand Focus Digital will provide you with strategies that can help propel your Amazon business to the next level. …
-
Featured
December Regulatory Call - 2020 Regulatory & Legislative Activity in ReviewView ContentMonday, December 7 at 1pm ET
It’s been an eventful year in the regulatory and legislative world, beginning on January 6, when SFA testified on USTR’s proposed tariffs in relation to France’s Digital Service tax. USTR and tariffs dominated the first part of the year, then FDA s …
-
Featured
The State of the Specialty Food Industry and 10-Year Category Tracking and Forecasts, 2020-2021 Edition BundleView ContentThe State of the Specialty Food Industry and 10-Year Category Tracking and Forecasts Bundle helps you make data-driven decisions for your business with insights on:
- Specialty retail and foodservice sales
- Top-selling and fastest-growing categories
- Consumer attitudes, preferenc … -
Featured
SFA's The Basics – Live Online!View ContentWhen? Monday, November 9 & Tuesday, November 10; 12pm - 5pm ET with optional chat sessions from 5:30-6:30pm ET each day
Who? The Basics program is ideal for those who are new to the industry or looking to take their product to the next level, b …
-
