Contact us

General Support

For general support, including questions regarding log-in, discounts, and group/coupon codes, please contact us at education@specialtyfood.com. 

Technical Support

For technical support, including questions regarding audio/visual quality, please click here to fill out our technical support form. You may also contact the Classroom24-7 technical support team at 1-877-252-7711 or support@classroom24-7.com. 

Hours

The Classroom24-7 technical support team is available during the following hours:

Monday-Friday: 9am-6pm EST

Weekends (email only): 9am-6pm EST 

Response Times

For both general and technical support inquiries, response times are within 1 to 2 hours during normal business hours (Monday-Friday, 9am-6pm). On the weekends (Saturday and Sunday, 9am-6pm) response times are within 12 to 24 hours. Service inquires made during off hours will be responded to the next business day. 

System Requirements

Specialty Food Association Learning Management System usage is only supported with the following browsers: 

• Internet Explorer 10 and later
• Mozilla Firefox, latest version
• Safari, latest version
• Chrome, latest version

 Specialty Food Association Learning Management System usage is supported with the following operating systems:

 Microsoft Windows Vista and later

• Apple OSX 10.8 (Mountain Lion) and later
• iOS, latest version
• Android 4.4 (KitKat) and later